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Bio
Personal Profile
Accomplished, innovative, and goal-oriented professional with a repeated history of success in guiding key systems engineering initiatives, specializing in systems engineering and email projects. Recognized for consistently delivering high-impact solutions through a combination of strategic thinking, technical expertise, and hands-on administration of cutting-edge technologies. Adept at providing advisory services and implementing innovative approaches to enhance operational efficiency.
Experienced in collaborating with cross-functional teams and building solid relationships with strategic partners, driving cohesive practices across multiple organizational levels. A commitment to staying at the forefront of technology trends ensures the delivery of forward-thinking solutions to every project.
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Excellence in leveraging skills in systems engineering and project management to drive success in challenging and dynamic environments
My Experience
Background & Expertise
Sonos - Senior Systems Engineer / FTE - Remote
Sep 2021 - Present
Spearheaded the architecture, implementation, and configuration of Proofpoint. Currently actively administering the Proofpoint platform.
Key achievements include fortifying SPF, DMARC records, and re-establishing DKIM keys for enhanced email security.
Manage Google Workspace for over 2,000 users, ensuring smooth operations.
Created several PowerShell automated solutions that optimized the administration processes, while driving notable cost savings.
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Led architecture, implementation, and configuration of Proofpoint at Sonos, actively administering the platform, and fortifying SPF and DMARC records to enhance email security.
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Administered Google Workspace for 2,000+ users, while creating impactful PowerShell automations, optimizing administration processes and achieving significant cost savings.
Funimation- Systems Engineer / Consultant - Remote
Sep 2020 - Sep 2021
Leveraging expertise to administer a diverse portfolio of solutions, including Google Workspace (formerly G Suite), Proofpoint Email Gateway, Active Directory, Slack, Box, Automox, Qualys, and Wrike. Skillfully troubleshooting and remediating client issues to ensure the delivery of exceptional customer service. Addressing project-related customer issues and generating reports against established metrics. Applying analytical skills to identify bottlenecks, enhance efficiency, reduce waste, and drive cost savings.
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Orchestrated the seamless migration of 1,000 users from Office 365 to Google Workspace.
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Successfully managed the migration of 1,000 users from Box to Google Drive.
WEIGHT WATCHERS (WW) - Systems Engineer / Consultant - Onsite & Remote
Nov 2019 - Sep 2020
Capitalized on an opportunity to comprehensively administer diverse systems, including Google Suite, Zoom, Proofpoint Email Gateway, Active Directory, Slack, and Facebook Workplace. Interacted with customers to investigate and resolve system issues, prioritizing the creation of positive experiences. Oversaw the maintenance of DNS systems, incorporating DMARC, SPF, and DKIM keys.
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Played a key role in streamlining applications and automating reports.
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Played an instrumental role in the transition to virtual work environments worldwide in response to COVID-19.
AXA / EQUITABLE - O365 Team Leader / FTE - Onsite & Remote
April 2006– Sept 2019
Directed the provision of second and third-level support for a user base of 8,000 individuals, ensuring optimal functionality and timely resolution of issues. Functioned as a Subject Matter Expert (SME) in cloud services and Office 365, overseeing the administration of various systems, including OneDrive, SharePoint, IronPort Email Appliance, Tumbleweed Email Appliance, Proofpoint, and Microsoft Exchange. Provided leadership and mentorship to the team in executing system processes and adhering to best practices. Conducted maintenance, upgrades, and installations of state-of-the-art solutions, while offering guidance to leadership in disaster recovery efforts. Collaborated with cross-functional teams to troubleshoot network issues and compiled and documented business requirements for migration projects.
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Led the design and oversight of the Microsoft System Center Operations Manager (SCOM) to enhance system monitoring and management capabilities.
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Successfully executed the migration of Lotus Notes, first to an on-premises hosted Exchange and subsequently to Microsoft Office 365, ensuring a seamless transition for the user base.
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Delivered outstanding leadership as a Team Leader and Design Partner, guiding the smooth transition of 8,000 users from Microsoft Exchange 2010 to Microsoft Exchange 2013, and eventually to Microsoft Exchange 2016 and Microsoft Office 365
Education
Bachelor of Science in Computer Science
Charter Oak State College - New Britain, CT
Welcome and thanks for visiting my site! I invite you to take a moment and look around. Learn more about my background, experience, skills and how we could potentially work together.
Contact me for more information